01
Office setup
Create a Job
Next
Enter the customer, service address, job type, appointment window, comments, and office notes in one organized job record.
Everything is organized before dispatch.
Trusted by service businesses nationwide
Power your dispatching for local services
With thousands of jobs dispatched daily, OwnDispatch makes it simple to manage all aspects of your service business in the most efficient way possible.
Unlimited Users
Unlimited Jobs
Unlimited Technicians
10K+
Jobs Dispatched Daily
500+
Active Companies
99.9%
Uptime
24/7
Customer Support
Core Features
Everything you need to run your service business
From dispatching to invoicing, OwnDispatch gives you a comprehensive toolkit to manage your operations efficiently.
Dispatch in Seconds
Create jobs, schedule appointments, verify service addresses, add comments and dispatch to your field technicians instantly.
Office-to-Field Communication
Keep in contact with your technicians in the field. Send SMS and email messages linked to the jobs you send.
Estimates & Invoices
No more disorganized paper documents! Create professional estimates and invoices to send to your customers and keep organized.
Powerful Reports
Detailed financial and job reports. Automatically calculate settlements, hourly rates, cancellation rates, and advertising profitability.
Industries We Serve
Dispatch software for local service businesses
OwnDispatch supports the service teams that answer calls, schedule appointments, assign technicians, send estimates, create invoices, and keep customers updated from the office to the field.
Locksmith
Dispatch lock and key technicians to residential, commercial, emergency lockout, rekeying, and installation jobs.
Carpet Cleaning
Schedule carpet cleaning crews, recurring service visits, estimates, customer notes, and follow-up appointments.
Garage Door
Coordinate garage door repairs, installations, opener service, emergency calls, and technician arrival windows.
Towing
Assign towing and roadside assistance jobs with customer details, vehicle notes, locations, and status updates.
Pest Control
Route pest control technicians, manage treatment schedules, track repeat visits, and keep service history organized.
Contractors
Organize contracting crews across job sites, track work orders, dispatch field teams, and monitor completion.
Air Duct
Dispatch air duct cleaning teams, ductwork crews, inspection visits, and scheduled maintenance appointments.
Electricians
Send electrical repairs, installations, inspections, and urgent service calls to the right technician with full job details.
Landscaping
Manage landscaping crews, seasonal projects, recurring maintenance, estimates, and multi-stop daily schedules.
Plumbing
Dispatch plumbers to emergency repairs, scheduled service calls, drain jobs, installations, and estimate appointments.
Roofing
Coordinate roofing inspections, leak repairs, estimate visits, crew assignments, and full installation projects.
HVAC
Schedule HVAC technicians for heating and cooling repairs, installs, tune-ups, emergency calls, and maintenance plans.
Emergency dispatch
Prioritize urgent calls, assign the right technician, and keep the office updated as the job moves from new to completed.
Scheduled service
Book appointments, organize daily technician routes, and keep recurring or seasonal work from getting lost in spreadsheets.
Office-to-field details
Share customer information, service notes, job comments, estimates, invoices, and status changes with the team doing the work.
Business visibility
Track jobs, technician activity, payments, settlements, and reports so owners can see how each service line is performing.
How It Works
Get up and running without the usual dispatch software friction
The workflow is built for busy service offices: capture the request, dispatch the technician, track the visit, and keep every job connected to estimates, invoices, messages, payments, and reports.
3-step setupOffice-to-field visibilityBuilt for fast-moving teams
- 02
Instant dispatch
Dispatch Instantly
NextAssign the job to a technician, send the dispatch from the office, and give the field team the details they need on mobile.
Techs get the right job without delays. - 03
Live completion
Track & Complete
Track job progress, capture updates, create estimates or invoices, record payments, and close the work when the visit is done.
The office stays updated until the job is closed.
For dispatchers
OwnDispatch gives the office a single place to manage incoming calls, open jobs, technician assignments, job comments, customer communication, and follow-up work.
For technicians
Field technicians can receive assigned work, review job details, update status, send estimates, and complete jobs without calling the office for every small change.
For owners
Business owners can review workload, job outcomes, payments, technician activity, and reporting across service lines instead of stitching together disconnected tools.
Why We're Different
AI-first software with fast feature delivery and support that stays close
Most dispatch platforms move slowly, treat requests like backlog clutter, and make smaller clients wait. OwnDispatch takes the opposite approach: we build AI-first so we can move faster, respond to real customer needs, and keep the product improving for every client.
Faster turnaround on requested featuresAI that helps the office move quickerResponsive support for every customer
What That Means For You
AI-first from day one
OwnDispatch is built to use AI where it actually helps your team: reducing admin busywork, speeding up office decisions, and keeping dispatch operations moving.
Requested features shipped quickly
Because we work AI-first, we can move faster on customer requests, turn ideas into working features sooner, and keep improving the platform without long waits.
Every client gets responsive support
You are not waiting in line behind enterprise accounts. We stay close to customers, listen to what your team needs, and help you get value from updates fast.
AI-Powered Support
Get practical help without waiting through layers of support
OwnDispatch combines AI-assisted guidance with responsive human support, so your office can get answers quickly and keep jobs moving.
Answers grounded in dispatch workflows
Help for office teams and field technicians
Human follow-up when a deeper fix is needed
Support Flow
Faster answers, clearer next steps
01
Ask
Send the question, issue, or feature idea.
02
Resolve
Get useful guidance or direct team follow-up.
03
Improve
Turn recurring needs into better workflows.
Simple Pricing
One plan. Everything included.
No tiers, no hidden fees. Get the full power of OwnDispatch for one straightforward price.
Everything You Need
OwnDispatch Pro
$19.99/month
30-day free trial included
Unlimited office users
Unlimited technicians
Unlimited job lead companies
Unlimited jobs & dispatching
Estimates & invoices
Financial & job reports
Field app for technicians
Full onboarding & support
SMS & Email Messages
Messages are billed based on usage. No minimums, pay only for what you send.
No credit card required. Cancel anytime.
Testimonials
Trusted by service businesses everywhere
"We use OwnDispatch to manage our big team of technicians over multiple states. The software is easy to use yet comprehensive with lots of options. Service is top notch with very knowledgeable support."
"We have been using dispatch software since 2011 to manage our services businesses. OwnDispatch has been invaluable for our business, so powerful that every time we looked at other solutions we saw they were not as good."
"Thank you OwnDispatch for your great service. Since we moved to the new system my company has much more control. It's a great system to work with, and customer support is always there for us too."
FAQ
Frequently asked questions
Everything you need to know about OwnDispatch. Can't find what you're looking for? Contact our team.
What is OwnDispatch?
OwnDispatch is an all-in-one dispatch management software built for local service businesses. It helps you manage job dispatching, technician scheduling, customer communication, estimates, invoices, and reporting — all from one platform.
Which industries does OwnDispatch support?
OwnDispatch supports a wide range of field service industries including HVAC, plumbing, locksmith, towing, pest control, electricians, garage door, carpet cleaning, roofing, landscaping, air duct cleaning, and general contractors. The platform can be customized to fit your specific business needs.
How much does OwnDispatch cost?
OwnDispatch costs $19.99 per month with everything included — unlimited users, unlimited technicians, unlimited jobs, estimates & invoices, financial reports, and the mobile field app. There are no tiers or hidden fees. SMS and email messages are billed separately based on usage. You can start with a free 30-day trial, no credit card required.
Is there a free trial?
Yes! OwnDispatch offers a free 30-day trial with full access to all features. No credit card is required to start your trial, and you can cancel anytime.
Do technicians get a mobile app?
Yes, OwnDispatch includes a dedicated mobile field app for technicians. They can receive job notifications, accept dispatched jobs, send updates, create estimates, and close jobs directly from their mobile device in the field.
Can I send SMS and email messages to customers?
Absolutely. OwnDispatch includes built-in SMS and email messaging linked directly to jobs. You can communicate with customers and technicians without leaving the platform. Messages are billed based on usage with no minimums.
How quickly can I get started with OwnDispatch?
You can be up and running in minutes. OwnDispatch is designed with a simple, intuitive interface — no complicated setup or steep learning curve. Plus, our team provides full onboarding guidance and ongoing support to help you every step of the way.
Is there a limit on the number of users or jobs?
No. OwnDispatch includes unlimited office users, unlimited technicians, unlimited job lead companies, and unlimited jobs & dispatching — all included in the single $19.99/month plan.
Ready to streamline your dispatch operations?
Join hundreds of service businesses already saving time and money with OwnDispatch. Start your free 30-day trial today.