01
Office setup
Create a Job
Next
Enter job details, schedule appointments, verify service addresses and add any relevant notes or comments for your team.
Everything is organized before dispatch.
Trusted by service businesses nationwide
Power your dispatching for local services
With thousands of jobs dispatched daily, OwnDispatch makes it simple to manage all aspects of your service business in the most efficient way possible.
Unlimited Users
Unlimited Jobs
Unlimited Technicians
10K+
Jobs Dispatched Daily
500+
Active Companies
99.9%
Uptime
24/7
Customer Support
Core Features
Everything you need to run your service business
From dispatching to invoicing, OwnDispatch gives you a comprehensive toolkit to manage your operations efficiently.
Dispatch in Seconds
Create jobs, schedule appointments, verify service addresses, add comments and dispatch to your field technicians instantly.
Office-to-Field Communication
Keep in contact with your technicians in the field. Send SMS and email messages linked to the jobs you send.
Estimates & Invoices
No more disorganized paper documents! Create professional estimates and invoices to send to your customers and keep organized.
Powerful Reports
Detailed financial and job reports. Automatically calculate settlements, hourly rates, cancellation rates, and advertising profitability.
Industries We Serve
Built for every field service industry
OwnDispatch supports all field service industries and can be customized for your specific needs.
Locksmith
Dispatch lock & key techs to residential and commercial jobs fast.
Carpet Cleaning
Schedule cleaning crews and manage recurring appointments easily.
Garage Door
Coordinate garage door installations, repairs, and emergency calls.
Towing
Assign tow jobs in real-time with location tracking and ETA updates.
Pest Control
Route pest control technicians and manage treatment schedules.
Contractors
Organize general contracting crews across multiple job sites.
Air Duct
Dispatch air duct cleaning and HVAC ductwork teams with ease.
Electricians
Send electrical jobs to certified techs with full job details.
Landscaping
Manage landscape crews, seasonal work, and recurring maintenance.
Plumbing
Dispatch plumbers to emergency and scheduled service calls.
Roofing
Coordinate roofing inspections, repairs, and full installations.
HVAC
Schedule heating and cooling techs for installs, repairs, and maintenance.
How It Works
Get up and running without the usual dispatch software friction
The workflow is built for busy offices: capture the job, send it fast, and keep everyone aligned until it is completed in the field.
3-step setupOffice-to-field visibilityBuilt for fast-moving teams
- 02
Instant dispatch
Dispatch Instantly
NextAssign and dispatch jobs to your field technicians in seconds. They receive notifications instantly on their mobile devices.
Techs get the right job without delays. - 03
Live completion
Track & Complete
Monitor job progress in real-time. Technicians update statuses, send estimates, and close jobs directly from the field.
The office stays updated until the job is closed.
Why We're Different
AI-first software with fast feature delivery and support that stays close
Most dispatch platforms move slowly, treat requests like backlog clutter, and make smaller clients wait. OwnDispatch takes the opposite approach: we build AI-first so we can move faster, respond to real customer needs, and keep the product improving for every client.
Faster turnaround on requested featuresAI that helps the office move quickerResponsive support for every customer
What That Means For You
AI-first from day one
OwnDispatch is built to use AI where it actually helps your team: reducing admin busywork, speeding up office decisions, and keeping dispatch operations moving.
Requested features shipped quickly
Because we work AI-first, we can move faster on customer requests, turn ideas into working features sooner, and keep improving the platform without long waits.
Every client gets responsive support
You are not waiting in line behind enterprise accounts. We stay close to customers, listen to what your team needs, and help you get value from updates fast.
AI-Powered Support
Get practical help without waiting through layers of support
OwnDispatch combines AI-assisted guidance with responsive human support, so your office can get answers quickly and keep jobs moving.
Answers grounded in dispatch workflows
Help for office teams and field technicians
Human follow-up when a deeper fix is needed
Support Flow
Faster answers, clearer next steps
01
Ask
Send the question, issue, or feature idea.
02
Resolve
Get useful guidance or direct team follow-up.
03
Improve
Turn recurring needs into better workflows.
Contact Us
Talk to the team building your dispatch platform
Reach out for product questions, setup help, feature requests, or support. We keep the conversation direct and useful.
About OwnDispatch
Dispatch software for local service teams that need speed and control
OwnDispatch helps companies organize jobs, technicians, customer communication, estimates, invoices, and reporting in one practical platform.
Built around service work
OwnDispatch is shaped for the day-to-day flow of local service businesses: new calls, urgent dispatches, technician updates, invoices, and follow-up.
AI-first product development
We use AI to move faster on useful improvements, automate repetitive office work, and keep the platform evolving with real customer needs.
Close customer relationships
Every business gets responsive support and a team that listens carefully when your operation needs something better.
Our Focus
Software that stays useful after the sale
We build for the operators who answer calls, assign technicians, track payments, and need reliable information fast. The goal is simple: fewer scattered tools, faster workdays, and a system your team can actually keep using.
Simple Pricing
One plan. Everything included.
No tiers, no hidden fees. Get the full power of OwnDispatch for one straightforward price.
Everything You Need
OwnDispatch Pro
$19.99/month
30-day free trial included
Unlimited office users
Unlimited technicians
Unlimited job lead companies
Unlimited jobs & dispatching
Estimates & invoices
Financial & job reports
Field app for technicians
Full onboarding & support
SMS & Email Messages
Messages are billed based on usage. No minimums, pay only for what you send.
No credit card required. Cancel anytime.
Testimonials
Trusted by service businesses everywhere
"We use OwnDispatch to manage our big team of technicians over multiple states. The software is easy to use yet comprehensive with lots of options. Service is top notch with very knowledgeable support."
"We have been using dispatch software since 2011 to manage our services businesses. OwnDispatch has been invaluable for our business, so powerful that every time we looked at other solutions we saw they were not as good."
"Thank you OwnDispatch for your great service. Since we moved to the new system my company has much more control. It's a great system to work with, and customer support is always there for us too."
FAQ
Frequently asked questions
Everything you need to know about OwnDispatch. Can't find what you're looking for? Contact our team.
What is OwnDispatch?
OwnDispatch is an all-in-one dispatch management software built for local service businesses. It helps you manage job dispatching, technician scheduling, customer communication, estimates, invoices, and reporting — all from one platform.
Which industries does OwnDispatch support?
OwnDispatch supports a wide range of field service industries including HVAC, plumbing, locksmith, towing, pest control, electricians, garage door, carpet cleaning, roofing, landscaping, air duct cleaning, and general contractors. The platform can be customized to fit your specific business needs.
How much does OwnDispatch cost?
OwnDispatch costs $19.99 per month with everything included — unlimited users, unlimited technicians, unlimited jobs, estimates & invoices, financial reports, and the mobile field app. There are no tiers or hidden fees. SMS and email messages are billed separately based on usage. You can start with a free 30-day trial, no credit card required.
Is there a free trial?
Yes! OwnDispatch offers a free 30-day trial with full access to all features. No credit card is required to start your trial, and you can cancel anytime.
Do technicians get a mobile app?
Yes, OwnDispatch includes a dedicated mobile field app for technicians. They can receive job notifications, accept dispatched jobs, send updates, create estimates, and close jobs directly from their mobile device in the field.
Can I send SMS and email messages to customers?
Absolutely. OwnDispatch includes built-in SMS and email messaging linked directly to jobs. You can communicate with customers and technicians without leaving the platform. Messages are billed based on usage with no minimums.
How quickly can I get started with OwnDispatch?
You can be up and running in minutes. OwnDispatch is designed with a simple, intuitive interface — no complicated setup or steep learning curve. Plus, our team provides full onboarding guidance and ongoing support to help you every step of the way.
Is there a limit on the number of users or jobs?
No. OwnDispatch includes unlimited office users, unlimited technicians, unlimited job lead companies, and unlimited jobs & dispatching — all included in the single $19.99/month plan.
Ready to streamline your dispatch operations?
Join hundreds of service businesses already saving time and money with OwnDispatch. Start your free 30-day trial today.